Terms & Conditions

Terms and Conditions

Welcome to David Grey Rehab ("the Site"). By using this website and the services provided through it, you agree to be bound by the following terms and conditions. Please read them carefully.

1. About Us

David Grey Rehab provides access to physical therapy consultations, educational content, and digital resources related to injury prevention, rehabilitation, and performance. The Site is operated by David Grey Rehab and is offered to you conditional on your acceptance without modification of the terms, conditions, and notices contained herein.

2. Medical Disclaimer

The content provided on this Site is for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

3. Modification of These Terms

David Grey Rehab reserves the right to change these terms, conditions, and notices at any time. Continued use of the Site constitutes your acceptance of any changes.

4. Links to Third-Party Sites

The Site may contain links to other websites (“Linked Sites”). David Grey Rehab is not responsible for the content, accuracy, or updates of any Linked Site. These links are provided for convenience and do not imply endorsement.

5. No Unlawful or Prohibited Use

You agree not to use the Site for any unlawful or prohibited purpose. You may not use the Site in any way that could damage, disable, overburden, or impair it, or interfere with any other party’s use. Attempting to obtain materials or information not intentionally made available through the Site is prohibited.

6. Payment Terms

Payment for all services is due upon booking. You are responsible for the timely payment of all fees and for providing a valid payment method. All fees are billed in EURO to the account or card designated at booking. Prices are subject to change and will be reflected on our booking page: davidgreyrehab.setmore.com.

Where services are provided on a recurring subscription basis, if a subscription payment fails, your access to that specific platform or service will be automatically suspended or removed until payment is successfully processed. It is your responsibility to ensure your payment details are kept up to date to avoid interruption.

7. Insurance and Reimbursement

David Grey Rehab is a private practice, and reimbursement through health insurance is not automatic or guaranteed. We work with a range of coaches and therapists, each with different qualifications and specialisms, and insurers vary in which of these they recognise for reimbursement. Before signing up, we strongly recommend checking directly with your insurer to confirm whether sessions with your specific coach or therapist would be eligible for reimbursement under your policy. We are happy to help you word your query correctly when contacting your insurer, but confirmation of eligibility must come from the insurer itself. David Grey Rehab accepts no responsibility for any insurance claim being declined or for any shortfall between the fees paid and any amount reimbursed.

8. Cancellation and Refund Policy

Cancellations made at least 48 hours before the scheduled appointment will be eligible for a full refund.

Cancellations made within 48 hours of the scheduled appointment may not be refunded. Any such refunds are at the sole discretion of David Grey Rehab.

No-shows (i.e., failure to attend a scheduled session without prior notice) are non-refundable, and the appointment fee will not be carried over.

David Grey Rehab enforces this policy to respect the time of our coaches and allow clients from our waiting list to take available slots. Reminder notifications are sent to all clients prior to appointments to help prevent late cancellations and no-shows.

9. Product Pricing & Descriptions

We do not guarantee that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. All pricing is in EURO.

10. Accuracy and Timeliness of Information

Information on this site is provided for general informational purposes only and may not be current or complete. We may update or modify the content at any time without notice.

11. License and Site Access

You are granted a limited license to access and make personal use of this site. This does not include the right to download (other than page caching), modify, reproduce, or exploit any part of the site for commercial purposes without express written consent.

12. Disclaimers

Your use of this site is at your own risk. The site is provided “as is” and “as available.” David Grey Rehab disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. We do not guarantee uninterrupted, error-free, or virus-free access to the site.

13. Data Protection and Privacy

David Grey Rehab complies with applicable data protection laws, including the General Data Protection Regulation (GDPR). Client information, including health data, is collected and stored through secure third-party platforms and used only for the purpose of providing services.

We retain personal and health data only for as long as necessary to provide our services and to meet our legal and professional obligations. You have the right to request access to, correction of, or deletion of your personal data, subject to any legal or professional record-keeping requirements. Requests can be made by contacting us directly using the details provided on the Site.

14. Intellectual Property Rights

All content on this Site, including text, graphics, logos, and software, is the property of David Grey Rehab. You may not reproduce, distribute, or exploit any content without express written permission.

15. Confidentiality

You agree not to disclose proprietary or confidential information obtained through the use of this site. This includes information shared by clients, suppliers, or David Grey Rehab itself.

16. Non-Assignment

Your rights under these terms are non-transferable. David Grey Rehab may assign its rights and obligations under these terms without notice.

17. No Waiver

Any failure by David Grey Rehab to enforce a provision of these terms shall not be deemed a waiver of future enforcement.

18. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These terms constitute the entire agreement between you and David Grey Rehab regarding the Site and supersede any prior agreements.

20. Governing Law

These terms shall be governed by the laws of the Republic of Ireland. Any disputes shall be submitted to the exclusive jurisdiction of the Irish courts. Where a client is resident outside of Ireland, nothing in this clause is intended to remove any protections that client is entitled to under the mandatory consumer protection laws of their own country of residence.